Security Notice to Customers
Fraudulent activity is
on the rise nationwide and worldwide. Regardless of whether you use a
paper transaction or an electronic transaction, someone may attempt to
use fraud, to obtain something you have. This is nothing new. It is
basically a problem that spans back through time, but law enforcement
authorities and government regulatory officials indicate that such
activity is increasing.
Most transactions with
others are honest and without problems, however a few people will
experience problematic situations, where there is some form of
wrongdoing. Not every problem situation is a fraudulent situation,
either, and many never actually directly involve a bank. However, if you
encounter a situation, where you reasonably believe it is a suspicious
situation, you should contact your local law enforcement authorities,
promptly. If it involves information linked to an account, loan or
other relationship you have with our bank, you may also want to contact
If you have a suspicious
situation or transaction, that is related to an account, loan or other
relationship you have with our bank, you may stop by or call the
Citizens Community Bank office nearest you ( see location information,
on this web-site ) or send us an electronic message, at the e-mail
address for contacting our bank, provided on this web-site.
Following, are some
examples of fraudulent activity that we have retrieved from other
Examples of Fraudulent Activity
First, letís define fraud. Fraud is the intention to get another person
to part with something of value. This may include any of the following:
- Forged, altered or counterfeit checks
- Altered or counterfeit currency
- Forged, altered or counterfeit bank instruments, such as money orders, drafts, cashierís checks, or teller checks.
- Stolen, altered, or counterfeit credit/debit cards
- Check kiting and other con games.
Typical Examples of Scams:
Phony Bank Examiner
A bank examiner calls you and asks you to participate in apprehending a
person involved in some type of criminal activity and ask you to deposit
currency that is marked into your account. A bank examiner would never
request a bank customer to assist in an investigation or give a banking
customer marked cash or cash of any kind to deposit.
Credit Card/Debit Card
A person calls you and informs you of a fantastic buy or you won a
contest. The person then wants you to provide them your complete
credit/debit card information, in order for you to receive the item. If
itís too fantastic of a buy itís usually a scam. If they state you have
won something in a contest, the item you won should be free and not
require your credit/debit card information. Donít give out your card
information to anyone you donít know.
A person comes to you stating they have found a bag of money. They
pretend not to know what to do with the money. They then call a lawyer
and say that the money can be split between the two of you after a
waiting period and payment of the lawyerís fees. If money is found, the
best thing you can do is to take the money to the authorities.
You list something to sell over the internet. You receive an email
stating they are purchasing the item from you. They are sending you a
cashierís check for more money than the purchase price, to pay for
shipping or to another person that they owe money. They further state
that you must wire the funds immediately, and you may keep an extra
amount of cash, for your time and trouble. The results are usually that
the cashierís check is stolen or counterfeit, and you are out of the
money you wired to them. The bank recommends you contact and verify that
the funds are good, with the bank it is drawn upon.
These are just a few
examples of fraud that you can experience. Please be very careful in
providing your bank account and credit/debit card information to others.
If you have questions regarding fraudulent activity, please feel free to
call us or your local authorities for additional help or information.